Frequently Asked Questions
Can I schedule an introductory call before I book my first session?
We can arrange a 10-15 mins brief phone call before you decide to book a session. This phone call is the space for you to ask any specific questions and to see if we are a good match.
Can I book a session for a family member or friend?
Strongly recommend the person who needs or wants therapy to contact therapist by himself/herself/themselves. The therapist will only book a session after the person has expressed willingness and interest in starting therapy with the therapist. However, as a family member or friend, you may let the therapist know how I can reach the person if he/she/they have difficulties in contacting the therapist by themselves.
Is counselling/ psychotherapy confidential?
Yes, it will be completely confidential except when the therapist notice any safeguarding issues. I will explain clearly in your first session and I will state clearly in our therapy contract.
Will I be charged if I cancel my sessions?
You can cancel any appointment booked as long as you give 48 hours’ notice.
Can I book a session in early morning, late evening during weekdays or at the weekend?
On weekdays,
The earliest appointment is 8am for online session and 9am for in-person session.
The latest appointment is 5:30pm in the evening.
At the weekend,
I only offer online therapy on Saturday morning and I don't work on Sunday.
Can I stop therapy at any time?
You are free to end counselling/ therapy at any time. However, in order to look at what has been achieved and bring the counselling/ therapy process to an end. I would appreciate it if you could give me one or two sessions notice of your decision.
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We can arrange a 10-15 mins brief phone call before you decide to book a session. This phone call is the space for you to ask any specific questions and to see if we are a good match.
Can I book a session for a family member or friend?
Strongly recommend the person who needs or wants therapy to contact therapist by himself/herself/themselves. The therapist will only book a session after the person has expressed willingness and interest in starting therapy with the therapist. However, as a family member or friend, you may let the therapist know how I can reach the person if he/she/they have difficulties in contacting the therapist by themselves.
Is counselling/ psychotherapy confidential?
Yes, it will be completely confidential except when the therapist notice any safeguarding issues. I will explain clearly in your first session and I will state clearly in our therapy contract.
Will I be charged if I cancel my sessions?
You can cancel any appointment booked as long as you give 48 hours’ notice.
Can I book a session in early morning, late evening during weekdays or at the weekend?
On weekdays,
The earliest appointment is 8am for online session and 9am for in-person session.
The latest appointment is 5:30pm in the evening.
At the weekend,
I only offer online therapy on Saturday morning and I don't work on Sunday.
Can I stop therapy at any time?
You are free to end counselling/ therapy at any time. However, in order to look at what has been achieved and bring the counselling/ therapy process to an end. I would appreciate it if you could give me one or two sessions notice of your decision.
s
